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Introduction

GCP Group SA, whose registered office is located at Rue des Foyers, 1 L-1537 Luxembourg, registered with the Guichet d’entreprises of Luxembourg under the number 0773.771.176, is responsible for processing your personal data.

We are committed to respecting the confidentiality of the personal data of the people with whom we interact. We have developed this privacy policy to describe how we collect, use and disclose the personal data of individuals who visit our website and who are interested in our products or services.

By using the website, you confirm that you have read and understand this privacy policy. We also communicate this privacy policy on each contact form and require that you acknowledge that you have read and understood the policy before data can be submitted.

If you have any questions about the collection or processing of your personal data, or if you wish to exercise your rights with respect to your personal data, you may contact us in writing at any time at the above address or by e-mail (info@gcp-group.eu).

2. What is personal data?

Personal data is any information about an identifiable individual, other than that individual’s title or business contact information when used or disclosed for business communication purposes. Personal data does not include anonymous or non-personal data (i.e., information that cannot be associated with or traced back to a specific individual). By using the website, you consent in any case to the processing and use of anonymous and non-personal data that is no longer identifiable.

What personal data do we collect?

The GCP Group website provides information about GCP Group’s products and services and allows you to contact GCP Group. You can visit our website without telling us who you are or revealing any information about yourself. In addition, we collect personal data that you submit to our website, such as your name, address, language preference, IP address and any other contact or other information you choose to provide by:

  • using the “Contact Us”, “Apply Now” and “Request Training Information” forms
  • by allowing you to use any other feature offered on our website.
  • by applying for a position with GCP Group through this website; or
  • corresponding with a GCP Group representative via e-mail using the hyperlinks provided.

Why do we collect, use and disclose Personal Data?

We process your Personal Data only to the extent necessary for the purposes intended.

The Personal Data collected is used and disclosed for the following purposes:

  • to contact you if you have requested to be contacted using the contact form or the form for obtaining your offer.
  • to deal with any complaints that may arise in relation to our products or services and to provide after-sales services.
  • to follow up the sales process (communication of quotations and invoices).
  • to inform you about products or services similar to those you have purchased from us or in which you have expressed interest.
  • to manage our customer relations.
  • to send you (personalized) marketing, advertising and promotional messages and other information that may be of interest to you, in relation to products, services and events offered by GCP Group.

Most of the above processing activities are either necessary for the performance of a contract to which you are a party or for the performance of required pre-contractual measures, or justified on the basis of our legitimate interests, such as establishing and managing our customer and contractual relationships. In addition, we may process your personal data to the extent required by law.

Who has access to your personal data and where is it accessible?

Only our employees, directors or officers will have access to your Personal Data, to the extent necessary to fulfill the purposes set out above.

We may collect, use or disclose your Personal Data without your knowledge or consent where we are permitted or required to do so by law or applicable regulatory requirements.

If you contact us from Europe through our website, we may disclose your Personal Data (including a person’s title or business contact information when used or disclosed for business communication purposes) to the affiliate(s) so that they may respond to your inquiry and provide you with the necessary assistance. The processing of your personal data will then be governed by the privacy policies applicable to the processing by the European affiliate(s).

How long do we keep your personal data?

Except as otherwise permitted or required by applicable law or regulatory requirements, GCP Group will retain Personal Data only for as long as it deems necessary to fulfill the purposes for which the Personal Data was collected (including, to provide services to you, to meet any legal, accounting or other reporting requirements or obligations).

What are your rights with respect to your Personal Data?

In accordance with the GDPR, each individual, in your capacity as a data subject, has the following rights:

  • The right to access your Personal Data.
  • The right to rectify and correct your Personal Data.
  • The right to erase your Personal Data (the “right to be forgotten”).
  • The right to restrict the processing of your Personal Data.
  • The right to object to any processing of your Personal Data.
  • The right to data portability.

Any request to exercise these rights must be provided to us in writing, addressed to GCP Group at Rue des foyers, 1, L-1537 Luxembourg, or by e-mail to info@gcp-group.eu. Within a reasonable time, we will provide you with the necessary information and/or the measures taken in response to your request. In any event, we will endeavor to respond to your request within one month of receipt, which may be extended to two months in the case of very complex requests or a large number of requests.

Insofar as we rely on your consent as the legal basis for our processing activities, you will always have the right to withdraw your consent at any time and without prejudice to the lawfulness of the processing based on the consent given prior to its withdrawal.

3. How do we use cookies?

When you visit the “gcp-group.eu” website, we may place a “cookie” on your computer’s hard drive to track your visit. A cookie is a small data file that is transferred to your hard drive by your web browser and can only be read by the web site that placed the cookie on your hard drive. Cookies and similar technologies can make it easier for you to use the website on future visits. Cookies record only the areas of the website that have been visited by the computer in question, and for how long. This information allows GCP Group to understand how our website is being used so that we can evaluate how well it is working and help us make decisions to improve it.

What about links to other websites?

Our website may contain links to other websites that may be subject to less stringent privacy standards. We cannot assume any responsibility for the privacy practices, policies or actions of third parties that operate such websites. GCP Group is not responsible for how such third parties collect, use or disclose your Personal Data. You should review the privacy policies of those websites before providing them with Personal Data.

How is your Personal Information protected?

GCP Group strives to maintain physical, technical and procedural safeguards appropriate to the sensitivity of the Personal Data in question. These measures are designed to protect your personal data from loss and unauthorized access, copying, use, modification or disclosure.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. herefore, while this website strives to protect your personal data, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once this website has received your transmission, we make commercially reasonable efforts to ensure its security on our systems.

Your personal data is important to us

By using our website, we assume that you have read and understand the information regarding the collection, use and disclosure of your personal data as explained in this Privacy Policy.

We reserve the right to supplement or modify this Privacy Policy at our sole discretion, without notice. If we change this Privacy Policy, we will provide you with a copy of the new version by posting the new version on our website. The renewal of this Privacy Policy will not result in a lower level of protection for your personal data. Please check our Privacy Policy regularly to ensure that you have read the latest version and understand what we do with your personal data. Your continued use of the website following the posting of changes to these terms means that you consent to those changes.

You can contact us at any time to obtain more information about our privacy policy and/or to request access to the personal data we hold about you at info@gcp-group.eu.